Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
Requests received later than 1-2 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
For Digital Products
We will try our best to create the suitable design concepts for our clients. In case any client is not completely satisfied with our products we can provide a refund. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
Before a refund is granted, allow us to try and help solve any problem you have by opening a ticket in our support desk. Please give it 24-72 hours for our Support Team to get back to you on your support requests. We do our best to answer a lot faster to your requests.
Some offers might include a non-refundable clause. In this case, it will be visible or linked from the offer page.
Once we confirmed the refund request, we take 1 to 2 working days to initiate your refund. After that, you will get your complete refund on your targeted payment source from which you have made payment within 3 to 5 working days.